Customer Feedback for flashissue

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Knowledge Base

  1. Get Started 

    1. Step 1 - Get Started (video)
    2. Step 2 - Create Mailing List (1 minute video)
    3. Step 3 - View Reports (1 minute video)
    4. Pricing: how much does Flashissue cost?
    5. Sending a test email to yourself
  2. Editor & Formatting 

    1. Create an email template
    2. Share an email template with your team (Beta feature)
    3. Change background color of the email
    4. Remove formatting from pasted content
    5. Adding or embedding videos (YouTube etc.)
  3. Mailing Lists 

    1. Create a mailing list.
    2. Import Upload a Mailing List or Emails
    3. Using Groups from Google contacts
    4. Managing the Unsubscribe list
    5. Why do I appear to be missing some Contacts when creating mailing lists.
  4. Prices & Billing 

    1. How to sign up for subscription plans (upgrade, downgrade or cancel)
    2. Changing credit card billing information
    3. Billing procedures for upgrades, downgrades & cancelations
    4. Do all plans come with the same features?
    5. Are mailing list sizes based on my Google Contacts?
  5. Settings 

    1. Settings: Remove Flashissue branding
    2. Change the Continue Reading link
    3. Remove social media icons from top of email
    4. Send-As Email Alias & Custom Email Addresses
    5. Sign off / out from Flashissue for Gmail (web version)
  6. Images & photos 

    1. Add, Insert or upload image (embed)
    2. Create or add a banner (600 px wide)
    3. Does displaying images in an email have a security risk?
    4. Inserting Photobucket images and photos
    5. Best way to host an image (imgur.com)
  7. Footer 

    1. Create a Footer with social icons & address
  8. Login & Sign Up 

    1. Login to Flashissue for Gmail
    2. Login to Flashissue Classic (for Mailchimp)
    3. Login to Flashissue Classic
    4. Disable, remove or uninstall Flashissue
    5. Logged into the wrong interface
  9. Google Contacts 

    1. Google Contacts - create, import & manage.
    2. Solve problems importing & uploading to Google Contacts
  10. Reports & Analytics 

    1. What is the meaning of the column on the right side of report detail?
  11. Google Sites & Google Groups 

    1. How to use Google Sites with Flashissue
    2. How to use Google Groups for internal mailing lists
  12. Gmail 

    1. How are my Flashissue emails delivered
    2. Language support in Gmail and no Blue button
    3. Doesn't Gmail have sending limits for emails
  13. Chrome Clipper Extension 

    1. Install Chrome Clipper Extension
    2. Uninstall and remove Chrome extension (delete / install Flashissue)
    3. Enable & reactivate Chrome Clipper extension
    4. Flashissue falls off the screen
    5. How to clip and save a webpage (clipper)
  14. Adding Content 

    1. How do I add content?
    2. Pulling in blog content from SquareSpace.com
  15. Administrative 

    1. Sending servers for Flasissue
  16. Deliveribility 

    1. Gmail Sending Limits
    2. My Google Gmail Account is Locked
    3. Do recipients see everyone else's email addresses
    4. What is considered SPAM?
  17. General 

    1. Clearing your browser's cache to fix problems
    2. How to take a screen shot
    3. How to open developer console and logs
    4. Are your newsletters mobile ready?
    5. Store or save an email as a .pdf or save URL
  18. Save 

    1. Where can I see all of my saved campaigns?
  19. Security 

    1. Are my email contacts secure?
  20. Sending 

    1. Can I schedule my newsletter to be sent at a certain time?
    2. How do I set who the email will be sending from?
    3. If I send a test email does it show up exactly as it would to one of my subscribers?
    4. Is there a limit of newsletters I can send out?
  21. Style & Layout 

    1. Adding Your Own Content to Your Newsletter
    2. Edit Article Text and Image
    3. Font sizes & type face used in newsletter template
    4. Wrap text around images
    5. Can I turn off the discussion section at the bottom of newsletters
  22. Flashissue Classic 

    1. Download HTML & send with another email service (Get HTML)
    2. How do I change my MailChimp account?
    3. How do I use mailchimp to send my newsletter
    4. How do I integrate my account with MailChimp?
    5. Where can I view my Mailchimp campaign reports?
  23. All articles 

    1. What are articles/canned responses and how do I use them?
    2. How do I add content?
    3. Can I edit and resend a campaign that I have already sent?
    4. Where can I see all of my saved campaigns?
    5. Can I schedule my newsletter to be sent at a certain time?
    110 articles 

Feedback and Knowledge Base